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Resolution and court-admissible evidence Visual documentation

décembre 02, 2018

Theft and damage to goods are difficult to detect using ERP systems. The quantity of the goods recorded in the system does not match the number actually counted in the warehouse. What happened and who is liable for the damage? As a shipper, you are responsible for properly securing the goods. How can you ensure that you are not held liable for downstream transport damage?

Visual documentation

Your added value

Theft and damage to goods are difficult to detect using ERP systems. The quantity of the goods recorded in the system does not match the number actually counted in the warehouse. What happened and who is liable for the damage? As a shipper, you are responsible for properly securing the goods. How can you ensure that you are not held liable for downstream transport damage?

How it works: Visual documentation

Using our systems, you link process data (for example, scan or RFID) from your ERP system or information, such as weight and temperature of the goods, with video images. In this way, you can find useful pictures at the push of a button and can easily answer the following questions: Was the shipment already damaged at the goods receipt? How many pallets were actually delivered? In what condition did the goods leave as outgoing goods? With this visual information you have evidence that is admissible in court regarding the condition of the goods and complex reporting available at the press of a button. In addition, you can detect real irregularities in your processes and fix them. You also have an efficient tool to train your employees. Regardless of which in-house system you use, our solution can be easily integrated into your environment.

All the added value at a glance:
 

Goods receiving

  • Visual proof of the condition and quantity of goods
  • Resolution of incidents of theft and damage
  • Documentation of unloading processes and reloading
  • Detection of deviations in weight and temperature


Picking/Returns

  • Resolution of complaint cases
  • Visual documentation of complete and error-free packaging
  • Protection of employees in case of irregularities
  • Security in case of fraud attempts


Outgoing goods

  • Documentation of cargo security and transitions of liability
  • Protection in case of downstream transport damage
  • Fulfillment of regulations (such as known consignor)
  • Documentation of court-admissible evidence of condition
  • Identification of loading mistakes

Visual documentation

Your added value

image description

 

Theft and damage to goods are difficult to detect using ERP systems. The quantity of the goods recorded in the system does not match the number actually counted in the warehouse. What happened and who is liable for the damage? As a shipper, you are responsible for properly securing the goods. How can you ensure that you are not held liable for downstream transport damage?

How it works: Visual documentation

Using our systems, you link process data (for example, scan or RFID) from your ERP system or information, such as weight and temperature of the goods, with video images. In this way, you can find useful pictures at the push of a button and can easily answer the following questions: Was the shipment already damaged at the goods receipt? How many pallets were actually delivered? In what condition did the goods leave as outgoing goods? With this visual information you have evidence that is admissible in court regarding the condition of the goods and complex reporting available at the press of a button. In addition, you can detect real irregularities in your processes and fix them. You also have an efficient tool to train your employees. Regardless of which in-house system you use, our solution can be easily integrated into your environment.

All the added value at a glance:
 

Goods receiving

  • Visual proof of the condition and quantity of goods
  • Resolution of incidents of theft and damage
  • Documentation of unloading processes and reloading
  • Detection of deviations in weight and temperature


Picking/Returns

  • Resolution of complaint cases
  • Visual documentation of complete and error-free packaging
  • Protection of employees in case of irregularities
  • Security in case of fraud attempts


Outgoing goods

  • Documentation of cargo security and transitions of liability
  • Protection in case of downstream transport damage
  • Fulfillment of regulations (such as known consignor)
  • Documentation of court-admissible evidence of condition
  • Identification of loading mistakes

 

Download: Overview of our solutions


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