Clear up attempted deception

The seamless video documentation of the status of the goods – from order picking through to final dispatch – provides court-enforceable evidence for any claims relating to incorrect deliveries, damaged or missing goods, or damaged packaging.

The parcel and packaging process is visually documented

Image data is linked with ERP data
 

Customer claims damaged goods 

or argues that goods were not included in the delivery
 

the images are searched on the basis of the transaction number 

Images recorded during the packaging process show the quantity and condition of the delivery.
 

Your benefit

  • Protect staff from false accusations
  • Cost reduction through clarification of goodwill cases / regress claims
  • Avoidance of lawsuits
  • Allocation of costs through the clarification of fraud attempts is avoided